Skilled Reliable Teams.
AUS and NZ Hours.
Save 70% on payroll.
We assemble dedicated offshore teams for Australian and New Zealand businesses — from front-desk support, back-office processes, to full-stack software development.
No lock-in contracts, no timezone headaches.
Reliable offshore teams for real estate, hospitality, customer service, and more.
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Your Offshore Team
Every role your business needs.
Virtual Assistance
General administrative tasks, schedule management, Inbox management, scheduling, data entry, CRM updates, and research. Trained on your tools, embedded in your workflow from day one.
Back-Office for Trades & Construction
Your crew stays on site. We handle the quoting, job scheduling, invoicing, supplier orders, and customer follow-ups — so nothing falls through the cracks while you're on the tools.
Custom Software & Development
CRMs, booking systems, client portals, inventory management, internal dashboards, and API integrations — built from scratch or maintained long-term. Your business runs on systems. We make sure they work.
Customer Support & Call Handling
Your customers always reach a real person. We handle calls, emails, live chat, bookings, and escalations — professionally and on-brand.
Healthcare & Insurance Back-Office
Medical billing, claims processing, insurance verification, patient follow-ups, and revenue cycle admin — backed by HIPAA-certified operations leadership with over a decade of healthcare systems experience.
Property / Rental Management - Real Estate, Storage, Equipment
Property, vehicles, equipment, storage, and event venues. We handle tenant and customer communications, lease admin, booking coordination, listing management, and invoicing — so you manage the portfolio, not the paperwork.
Front Desk & Guest Services
Remote reception for hotels, Airbnbs, and short-term rentals. Guest enquiries, booking management, check-in coordination, and review responses — handled around the clock.
The Team
The leadership behind how we operate: lean, direct, and fast. No unnecessary layers.
Leads recruitment, training, and quality assurance. Makes sure your team delivers every day.
Manages client onboarding, process documentation, and day-to-day account delivery.
Handles team coordination, scheduling, and internal operations to keep everything running.
Brings in new clients and ensures every engagement is scoped and structured for success.
Frequently Asked Questions
We are often asked...
We're based in Sorsogon, a coastal province in the southern Philippines. It's a deliberate choice — Sorsogon has practically zero traffic congestion, its own geothermal power plant for reliable electricity, and a low cost of living that means our team members aren't stretched thin by housing and food costs the way workers in Manila or Cebu are. That translates to lower turnover, happier staff, and better service for you. We work during AEST business hours, so we're available in real time during your working day.
We work with whatever your business already runs on — PropertyMe, Console Cloud, Xero, MYOB, Slack, Microsoft 365, Google Workspace, Zoom, Shopify, and more. If there's a tool we haven't used before, we'll learn it.
Every business is different, so we provide custom pricing based on the scope of work, team size, and hours required. Book a discovery call and we'll put together a proposal tailored to your needs.
No long-term lock-in contracts. We offer a trial period so you can experience the service before committing, and you can scale up or down as your needs change.
Book a discovery call or fill out the contact form. We'll learn about your business, what kind of support you need, and put together a proposal. Once you're happy with the scope, we assemble your team and kick off onboarding — most clients are up and running within two to three weeks.
Still have questions?
Contact us to find out how Velora can support your business today.
Who we work with
From solo operators to enterprise teams — if your business needs dedicated people, we're built for you.
What our clients say
Real results from real partnerships.
Daryl Silvey
Angel Surf Resort
Owner
Denis Hiller
1001VC - Early Stage VC
General Partner
Chelsea M.
Noro and Sün
Founder